# How do I contact CLEAR?

The fastest way to get help is to chat with our Digital Ambassador, Halo, available 24/7. If you’d like to connect with a live support agent, our team is available from 9am - 8pm ET. To start a chat, click the “Chat with us” button in the bottom right corner of your screen.

**For specific inquiries, review our guide below:**

- Member Services: For questions about your Membership: [memberservices@clearme.com](mailto:memberservices@clearme.com)
- Press Inquiries: For members of the media: [media@clearme.com](mailto:media@clearme.com)
- Privacy Matters: For questions about our privacy policy: [privacy@clearme.com](mailto:privacy@clearme.com)
- Investor Relations: For Investor Relations: [IR@clearme.com](mailto:IR@clearme.com)
- International Member Services: [CLEARInternationalSupport@clearme.com](mailto:CLEARInternationalSupport@clearme.com)

**To cancel your Membership, add/remove people to your CLEAR Family Plan, or update billing information:**

- For fastest service, visit [my.clearme.com](https://my.clearme.com/) and log in using your cell phone number
- Need more help? Click the 'Chat with us' button in the bottom right-hand corner of your screen.

**For general inquiries, questions, or where to use CLEAR:**

Click the 'Chat with us' button in the bottom right-hand corner of your screen.

Or send an email to [memberservices@clearme.com](mailto:memberservices@clearme.com).

## Still have questions? We’re here to help

### Chat Now

Select “Chat with us” to chat with our Digital Ambassador, Halo.

### visit support page

Explore FAQ topics and account self-service [**here**](https://www.clearme.com/support).